Glossary
Terms, made useful.
Plain-language definitions of the web, conversion, and AI-search terms founders actually meet — each with the operator move that makes it matter.
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What is patient reactivation?
Patient reactivation means re-engaging dormant patients via SMS, email, and call sequences — the definition, triggers, and setup steps dental and medspa owners need.
Read the definition →2026-10-07What A2P 10DLC Actually Means
A2P 10DLC is the carrier registration that decides if your clinic's reactivation and reminder texts reach patients or get filtered as spam.
Read the definition →2026-10-06What Is a Dental PPO
A dental PPO trades discounted fees for guaranteed patient volume. See how reimbursement schedules work — and when dropping one pays off.
Read the definition →2026-10-05What Is a Fee Schedule?
A fee schedule sets the price per procedure code. See how PPO-negotiated rates compare to UCR and fee-for-service billing for dental practices.
Read the definition →2026-09-30What Is a Disclosure Statement?
A disclosure statement is the BCFSA filing every BC developer must lodge before marketing a presale project. Here's what it must contain and when it's due.
Read the definition →2026-09-29What Is PIPEDA Exactly?
PIPEDA explained for medspa, dental, and clinic owners: what it requires for booking pages and intake forms, and how it differs from HIPAA.
Read the definition →2026-09-28What is REDMA in BC?
REDMA is the BC law governing presale disclosure statements and marketing microsites. Learn what it requires and who's exempt.
Read the definition →2026-09-23What Is Missed-Call Text-Back?
Missed-call text-back turns an unanswered dental or medspa call into an instant SMS with a booking link — the mechanism, the cost, and the comparison.
Read the definition →2026-09-17What Is a HIPAA Business Associate Agreement?
What a HIPAA Business Associate Agreement covers, who must sign it, and where medspa and dental booking pages trip the PHI compliance wire.
Read the definition →2026-09-12What Is a GoHighLevel Snapshot?
A GoHighLevel snapshot is a pre-built automation and pipeline template you clone into your account — not a custom build. Here's what's inside.
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What is a style guide?
A style guide defines your logo, color, type, and voice in one document. See what it includes, how it differs from a design system, and when you need one.
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What is a headless CMS?
A headless CMS stores content and serves it via API, with no built-in front end. See how it compares to traditional CMS and when it's worth the extra build.
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What is a design system?
A design system is the governed set of tokens, components, and rules that keep a site consistent as it grows — not just a style guide. See the full definition.
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What is speed to lead?
Speed to lead measures the minutes between a lead's first touch and your reply. Learn the formula, why it matters, and how to fix slow response.
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